Return Policy
At Charkhi, we take great pride in the quality and craftsmanship of our turbans. However, if for any reason you’re not fully satisfied with your purchase, we offer a 7-day return window from the date of delivery.
How to Initiate a Return
To begin the return process, please request a Returns Merchandise Authorization (RMA) by contacting our support team at:
admin@charkhi.in or call us at +91 89761 87444
Once your RMA number is issued, you can schedule the return pickup.
Conditions for Return
- Defective material
Note: While we make every effort to accurately represent product colors on Charkhi.in, variations in screen displays may result in slight differences. We cannot guarantee exact color matching due to monitor differences.
Packaging Requirements
All returned items must be in unused condition and securely packaged in their original wrapping to ensure safe transit.
To process a return due to damage, please provide the following:
- A clear video showing the unboxing process and highlighting the damages.
- 1–2 clear images of the damaged product from different angles.
These steps help us verify the issue and ensure a smooth return or exchange process.